? The new facility efficiently processes parcels of various sizes with over 99% accuracy, supporting Vietnam’s booming e-commerce industry.

? Cainiao’s team completed project delivery in just 100 days, 30% faster than the usual timeline.

? Cainiao has built a dedicated APAC logistics technology team to enhance local project execution

Ho Chi Minh City, Vietnam, Mar28 – Cainiao, a global leader in smart logistics, has delivered southern Vietnam’s largest automated sorting center to one of the country’s leading courier companies. Marking a major milestone in advancinglocallogistics infrastructure, the new facility is set to enhance Vietnam’s rapidly growing e-commerce sector with cutting-edge automation and efficiency.

Designed and developed in-house by Cainiao, the state-of-the-art sorting center integrates multiple smart logistics technologies, including automated parcel separation, multi-layer cross-belt sorters, and sorting robots. By leveraging AI and digital solutions, the system efficiently handles bulk shipments, processing parcels of all sizes and shapes while ensuring real-time tracking and an accuracy rate of over 99%.

Despite the project's complexity and challenges, including typhoon-related shipping delays, Cainiao's team completed the delivery and deployment in just 100 days, cutting the usual timeline by 30%.

“China’s massive e-commerce ecosystem has driven some of the world’s most advanced logistics technologies. Unlike traditional automation providers, Cainiao is a global logistics leader itself. Our automation solutions are designed for real-world operations, making them highly practical and efficient for improving sorting capabilities and enhancing the customer experience,” said Jeff Lyu, Cainiao Project Lead.

Vietnam’s e-commerce market is one of the fastest-growing in Southeast Asia, fueled by increasing digital adoption and rising cross-border trade. As demand surges, logistics providers are under pressures to deliver faster, more scalable, and cost-effective fulfillment solutions.

Southeast Asia is a key market for Cainiao's logistics technology, where the company has rolled out warehouse automation, sorting solutions, and digital logistics in countries like Thailand and Singapore. To further strengthen local project delivery, Cainiao has established a dedicated APAC logistics technology team.

“At Cainiao, we see innovation and technology as the backbone of efficient logistics and the key to sustainable e-commerce growth. We remain committed to delivering leading solutions that help global businesses scale efficiently and stay competitive,” Lyu added.

Cainiao has a strong track record of delivering cutting-edge logistics technology worldwide. In South America, it developed the region’s first national hybrid sorting center for a leading cross-border e-commerce logistics provider, capable of handling 50,000 parcels per hour. In North America, its AI-powered supply chain solutions helped a major Mexican telecom operator improve sales forecasting accuracy by 20% and triple operational efficiency. In Western Europe, Cainiao introduced RFID-enabled cross-border tracking for a global logistics provider, reducing scanning costs by 87%. To date, Cainiao has successfully delivered over 600 automation and digitalization projects across 28 countries.

About Cainiao Group

Founded in 2013, Cainiao Group is a global leader in e-commerce logistics. Drawing on our deep e-commence insights, purposely built technology and a proven commitment to sustainability, we offer three core services, including global express, global supply chain, and logistics technology solutions.?

With a network that spans over 200 countries and territories worldwide, our global express division excels in various segments, including cross-border express delivery and nationwide express services in markets such as China, Europe, and the Americas.

With a long-term mission to achieve nationwide delivery within 24 hours and worldwide delivery within 72 hours, Cainiao Group bridges global markets, empowering businesses and individuals to seize global trade opportunities.

For more information about Cainiao, please visit?cainiao.com.